Managed content creation across social media, website, and digital platforms to strengthen brand visibility and engagement.

Coordinated client communications, event planning, and on-site execution for balloon installations and activations.

Oversaw website content and online operations to ensure a seamless customer experience.

Designed and developed the official CPD Training Manual from scratch, creating educational content and visual materials used to teach the academy's in-person certification program in partnership with Gemar USA and Gemar Italy.